[JHB] Chat & Ticketing System Unavailable
Update - CloudSigma would like to inform you that the chat system is available. Work on the ticketing system is ongoing, as tickets can't be opened from the WebApp.

Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.

Thank you for your patience and understanding.
Sep 30, 2026 - 06:39 UTC
Investigating - Cloudsigma would like to let you know that we are currently experiencing issues with our chat and ticketing system in the Johor Cloud, and we are working on resolving the issue.

At the moment, we are unable to accept and process chats. Customers can still contact us directly via support@cloudsigma.com, and we will process urgent requests and help with any issues experienced.

We will let you know as soon as the issue is resolved. We appologies for the inconvenience caused.
Sep 28, 2026 - 07:51 UTC
Uptime over the past 90 days. View historical uptime.
Johor Bahru Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Latency from Asia-Pacific
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Latency from North America
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Latency from Europe
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Latency from Latin America
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Oct 17, 2026

No incidents reported today.

Oct 16, 2026

[JHB] Webapp VNC Unavailable
Resolved - CloudSigma would like to inform you that the issue affecting the WebVNC feature in our Johor cloud location has been resolved. Access through the Display VNC button in the CloudSigma WebApp is now restored.

We apologize for the inconvenience and thank you for your patience and understanding.
Oct 16, 15:12 UTC
Investigating - CloudSigma would like to inform you that the WebVNC feature accessed via the Display VNC button in the CloudSigma WebApp is currently unavailable in our Johor cloud location.

VNC access remains available through the VNC URL feature using third-party VNC clients.

Our team is actively working to resolve the issue. We apologize for the inconvenience and thank you for your understanding.
Oct 16, 02:46 UTC

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

[JHB] Storage Cluster Maintenance - Stage 2
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Johor cloud location, was completed successfully. The maintenance aimed to perform software and OS upgrades on all servers sustaining the cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 13, 13:49 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Johor cloud location. The maintenance aims to perform software and OS upgrades on all servers sustaining the cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Oct 8, 21:17 UTC

Oct 12, 2026

[JHB] Storage Cluster Maintenance - Stage 1
Completed - CloudSigma would like to inform you that the planned maintenance of our storage cluster, in the Johor cloud location, was completed successfully. The maintenance aimed to perform software and OS upgrades on all servers sustaining the cluster.

IMPACT:
During the maintenance work, there was no impact on running VMs, nor on the cloud performance.
Oct 12, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 07:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to do scheduled maintenance of our storage cluster in the Johor cloud location. The maintenance aims to perform software and OS upgrades on all servers sustaining the cluster.

IMPACT:
There will be no service impact, except a slight increase in the I/O operations.
Oct 8, 21:10 UTC
[JHB] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server has been completed.

IMPACT:
There was no impact on already existing customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers were unable to perform calls to the API, directly or through the web interface (panel) for about 5 minutes. Also, a brief interruption of the web interface occurred.
Oct 12, 15:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 13:00 UTC
Scheduled - CloudSigma would like to inform you that we are planning to perform scheduled maintenance of our API server in the Johor cloud location.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility, and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface, for about 5 minutes. Also, a brief interruption of the web interface may occur.
Oct 12, 09:42 UTC

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

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